Free Shipping Over HK$300
Shipping policy
Here is the English translation of your delivery and pickup information, polished for clarity and professionalism:
In-Person Pickup
All items can be picked up at our office free of charge.
Opening Hours: Monday to Friday: 10:00 - 13:00 & 14:00 - 17:00
Address: Flat C, 23/F, Sui Wing Industrial Building, 12-22 Tai Yuen Street, Kwai Chung
Please note: If the order is not picked up within 7 working days, it will be considered abandoned, and no refund will be issued.
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SF Express Delivery
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Free Shipping: Free shipping is available for orders over $300.
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Under $300: For orders under $300, free shipping is still provided exclusively to SF Stores, SF Business Stations, and SF Lockers.
Processing Time: Orders are typically processed within 7 working days.
A shipping notification will be sent via WhatsApp once your order has been dispatched.
Estimated Delivery Time (After Dispatch):
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Hong Kong Island: 2–3 working days
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Kowloon: 2–3 working days
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New Territories: 2–3 working days
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Outlying Islands: 2–3 working days All regions are delivered via SF Express.
Tracking Information: A tracking number will be provided once your order has shipped so you can monitor its progress.
If you have any questions or need further information, please feel free to contact us!
Friendly Reminders:
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Verify Your Address: Please double-check that your shipping address is correct before making payment, as this is the exact address we will ship to.
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Force Majeure: Order processing may be delayed due to unforeseen circumstances or events beyond our control.
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Product Protection: We take all reasonable precautions to ensure that your products are well-protected and arrive undamaged.
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Failed Deliveries: If you are unable to receive or sign for the parcel and it is returned to us, customers will be responsible for paying the re-delivery shipping fee.
